Privacy Policy
Data protection
enjoyfabrics.com is aware of the importance of guaranteeing the right to privacy and data protection of Users and, in this sense, in compliance with REGULATION (EU) 2016/679 on Data Protection, and therefore In relation to the processing of your personal data, we inform you below about the following points related to the processing of personal data through this website:
Responsible for the treatment:
- Identity: Widow of Rafael Gandia S.A.
- NIF: A03093416
- Postal Address: CALLE ALICANTE Nº 57 CPOS 03801 of Alcoy, province of Alicante in Spain.
- Telephone: 621208122
- Email: info@enjoyfabrics.com
Purpose
Depending on the form that the User completes in each case, the data may be processed for the following purposes:
- Registered Users: The information you provide us in the registration form is used for the management of Users of the website, so that you can access your profile, check your orders and make your purchases without having to enter your identification data (name, surname, email and telephone) and delivery address again. You can modify the configuration of your profile whenever you want.
enjoyfabrics.com will not admit false registration attempts or those that impersonate the identity of persons or companies, the provision of false information in the registration form will imply the automatic deletion of the User . enjoyfabrics.com reserves the right to verify the information provided by the User by telephone verification. - Newsletter: In the cases in which you give us your consent as provided in article 21 of the Information Society Services Law, we will use your identification and contact information to send you information about news on the website, news of interest, as well as promotions and offers of our products and services. The channels we usually use are: email, postal mail, telephone, SMS, Push message, but only if you give us your consent.
- Contact: The personal data you provide us through the contact form will be processed solely to attend to your query or request. The information collected is limited to identification and contact data, as well as data related to the nature of the request that you address to us.
- Complaints form: The personal data you provide us through the form will be processed solely to deal with your claim.
- Returns form: The personal data you provide us through the form will be processed for the evaluation and management of the requested return or exchange and the collection of the product if necessary.
- Other purposes: The information provided may occasionally be used for:
- Surveys to improve our services
- Manage requests for information, suggestions and customer complaints for their management and resolution.
Legitimation
The basis that legitimizes the data processing is the User’s own consent and acceptance in each of the sections in which personal information is collected. The User has the right to withdraw consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.
In relation to the processing of data for commercial purposes through of telematic means, in the cases in which there is a prior contractual relationship between the parties, the communications are about products or services related to those previously requested by the interested party, and the User has been given the opportunity to oppose the treatment of your data by marking a box that is not pre-marked, the basis that legitimizes the treatment is based on the provisions of article 21.2 of Law 34/2002, of July 11, on services of the Information Society.< /p>
In each commercial communication that is sent to the interested party, they will be given the opportunity to express their opposition to receiving new communications.
Recipients
We inform the User that the treatment of the information collected through this website does not imply international data transfer.
In relation to the recipients of the information, we inform you that in the event that you make an online purchase that must be delivered to the address that you indicate or a return that must be collected at the address that you indicate, in the package sent will detail your name and surname, delivery address and telephone number. This last data will be included to allow contact between the transport company and the recipient in order to facilitate the delivery process.
Rights
Access, rectification, portability. To make these rights effective, the User can send an email to info@enjoyfabrics.com or send a letter to the following address: CALLE ALICANTE Nº 57 CPOS 03801 of Alcoy, province of Alicante in Spain indicating the changes that he wants to exercise.
In the cases in which you consider that during the data processing by Viuda de Rafael Gandia S.A. The data protection rights of the interested party have been violated, especially when they have not obtained satisfaction in the exercise of their rights. The User can file a claim with the Competent Data Protection Control Authority
Cookie Policy
This website uses its own and third-party cookies to offer you a better experience and service. By browsing or using our services you accept our use of cookies. However, you have the option of preventing the generation of cookies and their elimination by selecting the corresponding option in your Browser. If you block the use of cookies in your browser, it is possible that some services or functionalities of the Web page are not available.
What is a cookie?
Cookies are a tool used by Web servers to store and retrieve information about their visitors. It is a unique identifier in the form of a text file that is sent to the user’s device to record information, thus improving the quality and security of the web page. They have an expiration date from which they cease to be operational.
Usefulness of cookies on my website
We use cookies to facilitate web browsing and to obtain greater efficiency and personalization of the services we offer you. The cookies used are only associated with an anonymous User and his device, they do not provide references that allow obtaining his personal data or include viruses in it. Nor can cookies implanted on your device be read from other servers.
The information that we analyze using cookies is the internet protocol (IP) address used to connect your computer to the internet, browser type and version, operating system and platform used for the connection, and the date and time of said activity.
Cookies used
We use permanent cookies that are stored on the user’s device and that allow browsing information to be retrieved on the next visit. They have an expiration date. These cookies allow us to personalize your visits, through your preferences (for example, country and language).
We also use third-party cookies that allow us to manage and improve the services offered. For example, the statistical services of Google Analytics.
Then we collect in a schematic way the cookies previously described and used on the website:
- ASP.NET_SessionId, MABSession: These cookies are session identifiers provided by the Microsoft ASP server and the system itself. They are used to identify a user who has logged into our website.
- cookie_products: Identifies for the current session the products that the user has consulted in order to offer a better browsing experience.
- chkCookie: Identifies for this session the acceptance of the use of cookies that we make on the web and thus not show the notice again.
- testCookie: Allows you to know anonymously if the browser used in this session allows the use of cookies. It is necessary for the correct functioning of the web that the browser allows the use of cookies, otherwise some of the functions may not be available.
- _utma, _utmb, _utmc, _utmz: These Google Analytics cookies generate an anonymous user ID, which is used to count how many times a user visits the site. It also records when it was the first and last time you visited the web. Likewise, it calculates when a session has ended, user origin, and keywords.