Frequent questions

How to buy?

To be able to buy in the enjoyfabrics.com store, it will be necessary to register, you just have to follow the purchase steps and fill out the delivery form and register, so the user will not have to enter all the data in future purchases. The User will add to his shopping cart as many items as he wishes. These steps will then be validated and the shipping address will be requested.

Does the price include shipping costs?

We offer free shipping costs for peninsular orders and Andorra over €65 (in the case of the Balearic Islands for orders over €75; in the case of the Canary Islands it will be €145; and in the case of Ceuta and Melilla it will be from €120).

How long does delivery take?

Once you have made the payment for the product, we will proceed to the shipment by transport within a period of 2 to 3 business days from the next business day from the date of receipt of the order, unless another term is indicated on the product, it is discontinued or the supplier has a stock out and has to make the article, in which case the period will be between 10 and 25 business days and you will be informed in each order by email or telephone.

What guarantees do you offer?

Transport guarantee: All our shipments travel covered by an insurance of 100% of the value of the merchandise. Remember that you have 24 hours to make a claim if your order has suffered damage caused by transport. If you have any other questions feel free to email us at info@enjoyfabrics.com Product Warranty: The warranty only covers manufacturing defects. To benefit from the product warranty, you need the purchase invoice. No claims will be accepted after 24 hours of receipt of the merchandise, except those derived from manufacturing errors. Defects or damage due to incorrect use or handling of the material or wear caused by normal use of the same, are not included in this guarantee.

What do I do if I have a complaint?

At enjoyfabrics.com we work continuously for you, improving our customer service systems, speeding up delivery and allowing you to enjoy our textile items. Therefore, we ask that in case of any eventuality, do not hesitate to send us your complaint through the contact form or write to the address info@enjoyfabrics.com.